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Vaibhav Rustagi, Glion Institute of Higher Education

What do you like most about your job?

Meeting the new generation/face of hospitality. The opportunity to empower this new generation to realise their full potential. Building bridges between academia and industry, and watching students grow into confident, purpose-driven professionals, is deeply fulfilling.

Describe a project or initiative that you’re currently working on that excites you.

We’re focusing on bringing the industry even closer to our students: turning London itself into a living classroom. With the world’s leading hospitality brands, luxury groups, and innovators all here, Glion London is uniquely placed to connect education with real-world opportunity. Our aim is to make every student’s journey a true immersion into the beating heart of the industry.

What’s a piece of work you’re proud of – and what did it teach you?

Being part of the team at Hult International Business School that scooped the excellence award for best Business School Careers Strategy from AMBA and BGA in 2020. It taught me about the importance of connecting with alumni, who in turn came back to Hult to recruit for internal opportunities within their organisations.

What’s a small daily habit that helps you in your work?

I work in a different place every day. Glion London is split across three floors, and not least because I only joined the institution in September, I like to sit with different people to listen and understand their roles and how we can all work even more effectively in a team dynamic.

What’s one change you’d like to see in your sector over the next few years?

For hospitality to be recognised as the glamorous and sexy profession that it is, and the opportunities in related areas such as consulting, private equity, sales, operations management and education. Also for prospective students to fully realise the transferrable skills for life that studying programs in this area provide.

What idea, book, podcast or conversation has stayed with you recently?

‘The Knowledge Project Podcast’ by Shane Parrish: thoughtful discussions on how we think, decide, and learn better. ‘The Empire Podcast’ would be another.

What’s one piece of advice you’d give to someone starting out in this field?

In hospitality, that you have to start from the bottom. You can’t run a restaurant without having washed plates. In education, the importance of soft skills – critical thinking, problem-solving, customer service, ownership, creativity and so on.

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