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SYMPLED 2025: From volume to value – shaping the future of international education recruitment

Taking place on 16 September 2025 at Torrens University’s Surry Hills Campus in Sydney (17 Foveaux Street), this event brings together key stakeholders – education agents, government officials, providers across higher education, VET, ELICOS, plus service partners – for a critical industry reset.

Amidst two years of sweeping reform in visa policies, compliance and accountability frameworks, and shifting global student demand, SYMPLED 2025 offers education recruiters a place for dialogue and strategy. Drawing from its reputation as one of Australia’s most practical events for admissions, compliance, and student-support experts, the symposium promises actionable insights and collaboration on the issues at hand 

The program features a rich array of speakers, including:

  • Hon Julian Hill, assistant minister for international education 
  • Michal Sestak, founder and migration agent of SIS Consulting Pty Ltd and AustraliaOnline, moderating a panel on “The Dilemma of the Genuine Student” amid a surge in visa refusal appeals—from 2,400 in 2023 to 40,000 in 2025 
  • International student panel on the future of international student representative bodies 
  • Ian Aird, CEO of English Australia, in a “Call to Action” panel exploring the role of ELICOS in bridging tourism, working holiday, and long-term education sectors 

Additional speakers include leaders from tuition protection, international education bodies, compliance, and provider networks:

  • Melinda Hatton, director of the Tuition Protection Service
  • Carmen Basilicata, executive director, Integrity, ASQA
  • Toshi Kawaguchi, director, international education, StudyNSW
  • Dirk Mulder, founder and CEO of The Koala News
  • Mark Lucas, senior vice president, HUATONG International (HTI)
  • Melanie Macfarlane, board member, ISEAA

SYMPLED 2025 is where the international education community can recalibrate and collaborate, unlocking “value” in recruitment and practice for a more resilient future.

For the full lineup, program updates, and registration, visit the official SYMPLED website.

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